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Transportation management system for  B2B cargo carriage

  • Industry logistics
  • Target audience worldwide
  • Duration 2019-2021
Transportation management system for  B2B cargo carriage
  • ISO 9001
  • ISO/IEC 27001
01

about the project

TMS is a complex transportation management system that provides cargo delivery management and electronic queue systems for a variety of B2B cargo carriages.

TMS is the marketplace that dynamically responds to business processes and objectives, streamlining transportation management processes to ensure competitive prices, shorter lead times, and enhanced operational efficiency.

  • Improvement in visibility and security of the process
  • Simplified supply chain operations across geographies, modes, and carriers
  • Reduced expenses for the business and the end customer
  • Faster and more accurate billing and documentation due to the automation of business operations
02

Objectives & success metrics

Objectives

  • Digitalization of transportation management processes
  • Simplifying the shippers, carriers & drivers’ work processes
  • Minimize waiting times for cargo loading and unloading
  • Сosts optimization for road transport idle time
  • Control of the shipped type of goods, movement of vehicles, transportation plan implementation
  • Providing report about transport & cargo and its shortfall
  • Prevent delay and loss of shipping documents & minimize document errors

Challenges

  • Reengineering of business processes
  • Solve issues and cover the needs of stakeholders
  • Solve issues and cover the needs of stakeholders
  • Personal data and documents protection
03

Roles

TMS supports your entire team and all your supply chain partners too

Shippers
Carriers
Drivers
04

KEY SOLUTIONS

>
>
  • Tendering & purchase procedures

    Main trading procedures are provided: tendering, reduction, request for proposals, and long-term contracting. The procedures are carried out for all users, or for a selected pool of carriers.

  • edms - Electronic document management

    All documents (contracts, invoices, acts, orders, etc.) are generated automatically and signed using a digital signature.

  • BI: Dashboard, reports, and statistics

    The system automatically logs, collects, processes, and displays all the key data.

  • Mobile application for drivers

    Allows managing the trips and ensures that dispatchers always receive precise and timely updates on the progress of trips.

Tendering & purchase procedures Tendering & purchase procedures

Main trading procedures are provided: tendering, reduction, request for proposals, long-term contracting. The procedures are carried out for all users, or for a selected pool of carriers.

Tendering & purchase procedures Edms - Electronic document management

All documents (contracts, invoices, acts, orders, etc.) are generated automatically and signed using a digital signature.

Tendering & purchase procedures BI: Dashboard, reports, and statistics

The system automatically logs, collects, processes, and displays all the key data.

Tendering & purchase procedures Mobile application for drivers

Allows managing the trips and ensures that dispatchers always receive precise and timely updates on the progress of trips.

05

Development process

2020
2021
2022
2 weeks
Strategy /01
  • Discover product objectives
  • Defining stages of development
/01
5 weeks
Immersion /02
  • Business analysis
  • Project estimation
/02
3 weeks
Focus /03
  • User flows
  • Information & Database architecture
/03
50 weeks
Process /04
  • Prototypes & Validation
  • UI design
  • Software development
/04
Testing /05
  • Usability testing
  • QA
/05
Maintenance /06
  • Client support tickets processing
  • Continuous app debugging and optimizing
/06
06

Validation

Usability testing report on drivers’ application

6 users
5 tasks
insights

Usability testing was conducted remotely with a focus group of truck drivers aged 38-57.

They were provided with the same set of tasks and post-test questions to reveal friction points and confusing experiences.

Collecting meaningful data and providing updates improved the speed of performing real-life tasks by 30%.

Insights
  • 32% of target individuals don’t have modern smartphones;
  • 72% of users have poor visibility of the screen due to a glaring sun;
  • 83% of drivers don’t have a stable internet on the road;
  • 16% of potential users couldn’t upload certain documents.
  • Completed tasks: 4/5 AVG task time: 3 min AVG task time: 5
  • Completed tasks: 4/5 AVG task time: 2 min Max qty of errors: 5
  • Completed tasks: 3/5 AVG task time: 1.5 min Max qty of errors: 6
  • Completed tasks: 4/5 AVG task time: 2 min Max qty of errors: 2
  • Completed tasks: 5/5 AVG task time: 2 min Max qty of errors: 1
  • Completed tasks: 5/5 AVG task time: 3 min Max qty of errors: 1
Cargo delivery details (2021)
week
6 months
year
Delivery graph
  • In progress
  • On delay
  • Completed
AVG cost/mile
Delivery graph
  • 2020
  • 2021
07

Implementation

Order page

Order dashboard
new
waiting for contractor
waiting for tendering

Order page allows tracking and reporting on transport status, prompt order, and cargo details online.

Order form

In the Order form users can find detailed information about loading and unloading, cargo and transport details, editions history, and other additional information. The current order status displays the confirmation of the order by a contractor.

Order form dashboard
awning
thermos

Tendering

Orader page dashboard
Trading is in progress
Waiting for starting
LLC Valley Trade

TMS provides the ability to conduct tradings for shippers and take part in them for carriers.

Company page

The contractor form displays a contractor’s general information, statutory documents, signatories, and registration documents.

Company page dashboard
Approved
Waiting for contractor

Business Intelligence

Orader page dashboard

TMS dashboard systems provide accurate data and analytics in real-time to easily optimize all aspects related to your supply chain.

Mobile app

Trips Current trip Select an action Trip road

TMS mobile app for drivers is an easy way to control loading/unloading processes, manage already formed complete packages of documents & invoices, control time and statuses of cargo delivery

08

delivered value

TMS simplifies the whole transport operations to ensure reduced time spent on routine tasks and improve the accuracy of the supply chain.

  • 54 sec
    order creation time
  • 78%
    automation of routine logistics operations
  • 2x
    document exchange rate increased