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Transportation management system for B2B cargo carriage
- Industry logistics
- Target audience worldwide
- Duration 2019-2021
- ISO 9001
- ISO/IEC 27001
about the project
tmsTMS is a complex transportation management system that provides cargo delivery management and electronic queue systems for a variety of B2B cargo carriages.
TMS is the marketplace that dynamically responds to business processes and objectives, streamlining transportation management processes to ensure competitive prices, shorter lead times, and enhanced operational efficiency.
- Improvement in visibility and security of the process
- Simplified supply chain operations across geographies, modes, and carriers
- Reduced expenses for the business and the end customer
- Faster and more accurate billing and documentation due to the automation of business operations
Objectives & success metrics
tmsObjectives
- Digitalization of transportation management processes
- Simplifying the shippers, carriers & drivers’ work processes
- Minimize waiting times for cargo loading and unloading
- Сosts optimization for road transport idle time
- Control of the shipped type of goods, movement of vehicles, transportation plan implementation
- Providing report about transport & cargo and its shortfall
- Prevent delay and loss of shipping documents & minimize document errors
Challenges
- Reengineering of business processes
- Solve issues and cover the needs of stakeholders
- Solve issues and cover the needs of stakeholders
- Personal data and documents protection
Roles
tmsTMS supports your entire team and all your supply chain partners too
KEY SOLUTIONS
tms-
Tendering & purchase procedures
Main trading procedures are provided: tendering, reduction, request for proposals, and long-term contracting. The procedures are carried out for all users, or for a selected pool of carriers.
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edms - Electronic document management
All documents (contracts, invoices, acts, orders, etc.) are generated automatically and signed using a digital signature.
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BI: Dashboard, reports, and statistics
The system automatically logs, collects, processes, and displays all the key data.
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Mobile application for drivers
Allows managing the trips and ensures that dispatchers always receive precise and timely updates on the progress of trips.
Tendering & purchase procedures
Main trading procedures are provided: tendering, reduction, request for proposals, long-term contracting. The procedures are carried out for all users, or for a selected pool of carriers.
Edms - Electronic document management
All documents (contracts, invoices, acts, orders, etc.) are generated automatically and signed using a digital signature.
BI: Dashboard, reports, and statistics
The system automatically logs, collects, processes, and displays all the key data.
Mobile application for drivers
Allows managing the trips and ensures that dispatchers always receive precise and timely updates on the progress of trips.
Development process
tms- Discover product objectives
- Defining stages of development
- Business analysis
- Project estimation
- User flows
- Information & Database architecture
- Prototypes & Validation
- UI design
- Software development
- Usability testing
- QA
- Client support tickets processing
- Continuous app debugging and optimizing
Validation
tmsUsability testing report on drivers’ application
Usability testing was conducted remotely with a focus group of truck drivers aged 38-57.
They were provided with the same set of tasks and post-test questions to reveal friction points and confusing experiences.
Collecting meaningful data and providing updates improved the speed of performing real-life tasks by 30%.
- 32% of target individuals don’t have modern smartphones;
- 72% of users have poor visibility of the screen due to a glaring sun;
- 83% of drivers don’t have a stable internet on the road;
- 16% of potential users couldn’t upload certain documents.
- Completed tasks: 4/5 AVG task time: 2 min Max qty of errors: 3
- Completed tasks: 4/5 AVG task time: 3 min Max qty of errors: 5
- Completed tasks: 3/5 AVG task time: 1.5 min Max qty of errors: 6
- Completed tasks: 4/5 AVG task time: 2 min Max qty of errors: 2
- Completed tasks: 5/5 AVG task time: 3 min Max qty of errors: 1
- Completed tasks: 4/5 AVG task time: 2 min Max qty of errors: 1
- In progress
- On delay
- Completed
- 2020
- 2021
Implementation
tmsOrder page
Order page allows tracking and reporting on transport status, prompt order, and cargo details online.
Order form
In the Order form users can find detailed information about loading and unloading, cargo and transport details, editions history, and other additional information. The current order status displays the confirmation of the order by a contractor.
Tendering
TMS provides the ability to conduct tradings for shippers and take part in them for carriers.
Company page
The contractor form displays a contractor’s general information, statutory documents, signatories, and registration documents.
Business Intelligence
TMS dashboard systems provide accurate data and analytics in real-time to easily optimize all aspects related to your supply chain.
Mobile app
TMS mobile app for drivers is an easy way to control loading/unloading processes, manage already formed complete packages of documents & invoices, control time and statuses of cargo delivery
delivered value
tmsTMS simplifies the whole transport operations to ensure reduced time spent on routine tasks and improve the accuracy of the supply chain.
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54 sec
order creation time
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78%
automation of routine logistics operations
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2x
document exchange rate increased
